These Terms of Service (collectively, these “Terms of Service”) are agreed to as of this day by you (the “User,” “you” or “your”) and United States Association of Gun Owners, LLC doing business as (dba) USAGO (“United States Association of Gun Owners,” “USAGO”, “us,” “our,” or “we”). These Terms of Service set forth the terms and conditions that apply to your access to and use of www.usago.org, members.usago.org, offers.usago.org, blog.usago.org, vault.usago.org, training.usago.org and our related technology systems (collectively, the “Website”). These Terms of Service also set forth the terms and conditions that apply to the use of the Website and any User’s subscription to United States Association’s membership, newsletter or purchase of any online service or product offered by United States Association of Gun Owners (collectively, “Online Services”).
Please read these Terms of Service and our Privacy Policy carefully prior to your use of our Website and/or your registration for, purchase, or use of any of our Online Services. By submitting information to United States Association of Gun Owners, either by using our Website or registering for, purchasing, or using an Online Service, you agree to be bound by all of the terms and conditions of these Terms of Service and the Privacy Policy, including any changes or revisions which United States Association of Gun Owners, in its sole discretion and from time to time, may make to these Terms of Service and/or the Privacy Policy. If you do not agree with all of the terms and conditions of these Terms of Service and the Privacy Policy you are not authorized to use our Website or register for, purchase, or use any of our Online Services, and your sole remedy is to stop using our Website and our Online Services.
Please read these Terms of Service and our Privacy Policy carefully prior to your use of our Website and/or your registration for, purchase, or use of any of our Online Services. By submitting information to United States Association of Gun Owners, either by using our Website or registering for, purchasing, or using an Online Service, you agree to be bound by all of the terms and conditions of these Terms of Service and the Privacy Policy, including any changes or revisions which United States Association of Gun Owners, in its sole discretion and from time to time, may make to these Terms of Service and/or the Privacy Policy. If you do not agree with all of the terms and conditions of these Terms of Service and the Privacy Policy you are not authorized to use our Website or register for, purchase, or use any of our Online Services, and your sole remedy is to stop using our Website and our Online Services.
You are only entitled to use our Website for lawful purposes and pursuant to the terms and conditions of these Terms of Service, the Privacy Policy, and applicable laws. Your use of our Website may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of our Website, or other actions that USAGO, in its sole discretion and from time to time, may elect to take. USAGO reserves the right to suspend or discontinue the availability of our Website and/or any portion or feature of our Website at any time in our sole discretion and without prior notice.
You shall not, and you shall not attempt to or otherwise authorize, encourage, or support a third party’s attempts to create derivative works of or make commercial use of the content on our Website (“Content”). You shall also not, and you shall not attempt to or otherwise authorize, encourage, or support a third party’s attempts to, circumvent, re-engineer, decrypt, break, or otherwise alter or interfere with our Website in any manner. You shall also not reproduce, modify, distribute, sell, or otherwise transfer any rights in and/or to any Content. You shall not metatag, provide links to, frame, or mirror our Website without the prior express written permission of USAGO.
You shall not be permitted to do any of the following, as determined by USAGO, in its sole discretion, each of which may result in your loss of the right to access and use our Website and/or Online Services: (a) violate the terms and conditions of these Terms of Service, our Privacy Policy, or applicable law; (b) restrict, inhibit, or prevent any access to, use, or enjoyment of our Website or any Online Service; or (c) through the use of our Website or any Online Service, defame, abuse, harass, offend, or threaten anyone or any entity.
You acknowledge that you are solely responsible for providing and maintaining all equipment, hardware, software and means of communication, and charges for all related services, for your access to and use of the Website and our Online Services.
The USAGO offers a 30-day, 100% satisfaction guarantee for membership. If you are not satisfied with your membership for any reason within 30 days of signing up, we make the cancellation and refund process super simple. Simply contact our support team at 800-764-6090, and we will work to ensure that you are happy and satisfied with the agreed-upon resolution. USAGO’s Free & Reduced Promotions featuring trial memberships typically include promotional items such as ammo, shooting gear, or accessories that are not eligible for refunds or returns, thus USAGO will not issue any refunds for the membership or promotional product(s) received after the day trial concludes.
We guarantee to be the lowest price online, or match up to 2% below our cost on all products that are brand new, not close-out, not flash sales or on-sale in any way from other online retailers. This Price Match Policy is only applicable to USAGO Members. We do not match price for customers who are not USAGO Members.
Item(s) must be identical (brand, model number, color, pattern, size). Proof of the retailer’s lower advertised price is required. The lower advertised price must be valid at time of match and not be the result of available coupons, rebates, or bundling. We reserve the right to verify identical item’s pricing and availability. We do not price match auction sites, memberships, marketplace sellers, wholesale, clearance outlets, or liquidation prices.
All orders eligible for Member-pricing require a USAGO membership to order from www.usago.org. Non-members can purchase at non-member pricing from www.usago.org without a membership but forfeit member pricing, stock, allocations, giveaways, discounts, and/or wholesale pricing on all products. USAGO’s Free & Reduced Promotions featuring trial memberships typically include promotional items such as ammo, shooting gear, or accessories that are not eligible for refunds or returns, thus USAGO will not issue any refunds for the membership or promotional product(s) received after the day trial concludes.
USAGO Membership is required to access the USAGO Training Vault and the private USAGO Community Portal.
Customers are allowed 1 new membership per year. If a customer cancels their membership and attempts to create a new membership within a year of their original sign up date it will require a 1 full year membership for $99.00. This is nonrefundable.
All membership fees past 30 days of sign-up date are nonrefundable. Lifetime memberships are not refundable following receipt of Lifetime Member Welcome Gift. USAGO reserves the right to cancel any open order in the event of cancellation of membership. USAGO’s Free & Reduced Promotions featuring trial memberships typically include promotional items such as ammo, shooting gear, or accessories that are not eligible for refunds or returns, thus USAGO will not issue any refunds for the membership or promotional product(s) received after the day trial concludes. Users may cancel their subscription for Online Services at any time by calling 1-800-764-6090.
USAGO Members receive Wholesale Pricing on the entire USAGO product catalog plus receive exclusive shipping rates based on their membership level. VIP members receive discounted shipping prices on Guns & Ammo plus industry-leading flat rate shipping rates on all other products; ELITE members receive free shipping on guns & ammo plus flat rate shipping rates on all other products; PREMIER members receive free shipping on all products.
USAGO's Return Policy applies to your purchase of any materials or products from USAGO through the Website (collectively, the “Product”). If you ordered an incorrect Product or need to return a Product for other reasons, you may return the Product to the Company for a refund within thirty (30) days of delivery of the Product to you, subject to the following terms and conditions:
USAGO's Return Policy only applies to Products, and does not apply to any memberships, registrations or subscriptions to Online Services. View “Membership Policy” for additional details.
If you purchase a lifetime membership and have received a firearm with purchase, and then decide you would like a refund (within the allotted 30 days), you are entitled to a refund less the cost of the firearm, as determined by USAGO. If you opted for a credit due to firearm regulations instead of a firearm, you forfeit your right to the credit.
If firearms or ammunition is rejected, denied, refused or customer does not pass background check the customer is responsible for any shipping charges plus 20% restocking fee to return to USAGO, 608 Jefferson Hwy, Winder, GA 30680 or the originating warehouse. Please contact your Member Services Specialist for further information.
Once an order has been placed, there is a very short time frame where we are actually able to cancel it, so we cannot guarantee that we will be able to cancel any order.
During normal business hours, which are Monday - Friday 8 a.m. to 4 p.m. CST, once an order is placed there is a 30 minute remorse window where the customer can call customer service at 800-764-6090 to update or cancel their order. After 30 minutes, we are unable to make any changes or cancellations to an order. Please note, in most cases, we will be unable to cancel an order once placed.
Should cancellation not be possible, you can contact us for a Returns Authorization (RMA) and return instructions, so we can make sure the issue is resolved promptly. Refunds for approved returns will be issued upon return receipt of the package less the applicable restocking fee.
PLEASE NOTE: Once the firearm is ready to be picked up at your FFL, Please INSPECT THE FIREARM THOROUGHLY to make sure it is exactly what you ordered and that there are no defects with the firearm. If there are any problems whatsoever, DO NOT ACCEPT THE TRANSFER!! Once you accept the transfer, the gun is considered used and must be returned directly to the manufacturer for warranty repair or replacement
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
To ensure the fairness of our promotional offers, please be aware that each Deal of the Week, whether present or past, is limited to one claim per individual or household. A "household" encompasses shared identifiers, including but not limited to name, email address, phone number, mailing address, billing address, IP address, and payment method. Deliberate attempts to order multiple instances of the same promotion under different aliases are strictly prohibited. Any individual or household found in violation of this policy will be legally obligated to return all merchandise immediately upon discovery, failing which, legal action will be pursued, and all merchandise not returned will be billed to the recipient's account. Participating in USAGO’s Free & Reduced Promotions featuring trial memberships typically includes promotional items such as ammo, shooting gear, or accessories that are not eligible for refunds or returns. Thus USAGO will not issue any refunds for the membership or promotional product(s) received after the trial concludes. Please note that these terms may be subject to change, and your participation in our Free & Reduced Promotions implies your acceptance of these conditions. For inquiries or requests for exceptions, please reach out to our customer support.
Legality of Purchase and Shipment
Please read carefully as information contained in this section may affect the shipping and delivery of your firearm, ammo or related item. We strive to be up to date on all the current laws in each state for shipping and receiving firearms, ammo and related items. However, it is solely the customer’s responsibility to know the laws and regulations of your state, as well any changes made to them, and to abide by when ordering from www.usago.org. To ensure that we do our best to follow each state's respective law regarding the shipping, receiving and delivery of firearms, ammo and related items, there may be a hold on your order based on your billing and shipping address.
If you purchase firearms on the Site, you agree to comply with all applicable Legal Requirements governing the specific requirements for transfer and shipping of firearms, including without limitation those found in the Site Rules (which shall apply regardless of any contrary information contained). You covenant and agree that: (i) you will comply with all applicable Legal Requirements (as defined above) in listing, purchasing, transferring and shipping Items; (ii) you shall be solely responsible for compliance with all applicable export or import controls with respect to these transactions with respect to Items purchased or sold by you, (iii) you shall comply with all Legal Requirements regarding the reporting, collection, withholding and payment of all taxes and duties applicable to the sale, export and transport of each Item; (iv) you shall not engage in bid rigging or sale price manipulation of any kind on any Item; and (v) you shall comply with the following required terms of sale on the Site www.usago.org.
In the U.S., Firearms (as defined below) must be shipped only to a Federal Firearms License (FFL) holder. Buyer must transmit a copy of his/her (or his/her transfer dealer’s) license to the seller before the Item can be shipped. Buyer must make arrangements with a Transfer Dealer before placing a bid. For purposes of this Agreement, “Firearms” and “Ammunition” shall have the meanings given in the Gun Control Act of 1968, 18 U.S.C. §§ 101 et seq.
Items may not be sold or shipped contrary to state and local Legal Requirements, which may vary considerably. For example, Items such as Ammunition or knives may require government-issued proof of age before they can be shipped to certain states, and in some states, certain types of knives or Ammunition may not be sold or shipped at all.
In general, here are our Guidelines:
The buyer must be 18 years old or older to buy a shotgun, rifle or ammunition for those firearms.
The buyer must be 21 years old or older to buy a handgun or handgun ammunition.
Firearms are only sent to a Federal Firearms Licensee (FFL) and the buyer must complete that States’ required process before the firearm is released.
It is important to note that once the firearm has been transferred to the buyer, the firearm(s) cannot be returned.
If it is determined that the firearm or related item is not legal in your state, you may be charged processing, return shipping and restocking fees.
USAGO only sales firearms, ammunition, and related items in the continental United States.
All ammunition is considered Hazardous Materials and is shipped by ground.
Please read some State specific laws that we abide by. Please check your location as some locations restrict ammo sales.
California: USAGO does not ship to the following areas: City of Los Angeles, City of Oakland, City of San Francisco, San Francisco County and City of Sacramento. In addition, to the above laws all ammunition shipped to California must be sent to an FFL. Furthermore, no magazines over 10 rounds capacity can be shipped to California.
WARNING: Some of the products found on USAGO’s website can expose you to chemicals, which is [are] known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Colorado: Magazines with a capacity of more than 15 rounds cannot be sold or shipped to Colorado.
Connecticut: Once your order is placed you will be notified by USAGO that we will need some additional documentation before the item can be shipped. Please email USAGO a copy of your driver’s license and a copy of one of the following: states issued pistol permit, long gun certificate, or an ammunition certificate. These documents can be faxed or emailed to support@usago.org, Subject Line: Connecticut Order - “Customer Name”.
Delaware: You must be 21 to purchase rifle ammo in Delaware.
Illinois: May order ammunition, however your order will be placed on “Hold” until USAGO receives valid copies of your driver’s license and Firearms Owners Identification Document card (FOID). Copies of these two documents can be faxed or emailed to support@usago.org, Subject Line: FOID - “Customer Name”.
New York: Ammunition cannot be shipped to buyers in New York City or any of the five boroughs (Manhattan, Brooklyn, Queens, Bronx, Staten Island). You can have ammo shipped to a New York state registered FFL.
New Jersey: Before you order ammunition to be bought and shipped to New Jersey, the buyer must submit valid copies of their drivers license and Firearms Purchaser Identification Card to USAGO. Copies of these two documents should be emailed to support@usago.org, Subject Line: FID - “Customer Name”.
Massachusetts: Firearms and magazines are limited to 10 rounds. Any firearm or magazine purchased must be Massachusetts compliant.
This list will be updated throughout the year to assist you in knowing the laws and regulations of your State. However, it is ultimately your responsibility to know and follow Federal and State laws and regulations as it pertains to firearms, ammunition and related items
All orders are shipped promptly from a USAGO in-store inventory or partner distributor warehouse within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped once products leave their fulfillment warehouse.
Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
From time to time, USAGO may endorse, promote or suggest services and/or products. USAGO’s recommendations will be based solely on USAGO’s determination that the service/product is of value to Users based on a review thereof by USAGO’s relationship with the provider/producer of such service/product and/or USAGO’s prior usage of such service/product. USAGO may be compensated for its recommendations. USAGO may receive sample services/products for the purpose of conducting a review thereof. USAGO’s policy is to conduct to the best of its ability an unbiased review of such services/products. If a service/product does not meet USAGO’s standards or expectations, or is deemed unsafe or is likely to be unsafe, such findings will be noted in the corresponding review of such service/product. Notwithstanding the foregoing, no review shall be deemed to be a guarantee, representation or warranty as to the suitability of any service/product for any particular purpose, and no review should be relied upon by any person in making a determination to purchase, acquire or utilize any such service/product. The determination to utilize any service/product for which USAGO provides a review shall be solely the responsibility of the person utilizing such service/product and USAGO shall not be liable in any way as a result of any such person’s use of any such service/product. By entering this survey, you agree that you are subscribing to the tacxprogear.com email newsletter and granting your approval for Sponsors to contact you regarding offers, information on giveaways and special promotions. By opting in, you also agree that you are subscribing to the USAGO and any of their DBA’s/Partners email newsletter and granting your approval for Sponsors to contact you regarding offers, information on giveaways and special promotions.
Any liability of USAGO, whether in contract, tort, negligence, or otherwise, shall be limited in the aggregate to direct and actual damages not to exceed the fees received by USAGO from any User in connection with such use of, registration for and subscription to any Online Services. USAGO will not be liable for any losses, damages, claims, costs, expenses or other liabilities resulting directly or indirectly from the use of or reliance upon any content contained in the Website or Online Services. Without limitation, USAGO shall not be responsible or liable for any loss or damages, either directly or indirectly, related to (1) any loss of any kind; (2) an inability to access or utilize, or any delay in accessing or utilizing, the Website or any links contained therein to or from any other websites or content; (3) any information or content not contained on the Website, or the failure of USAGO, or any delay in providing, any particular content, or any error in the transmission of any content; or (4) the use of any content contained on the Website in any way that may be deemed unsuitable for its intended purpose or that is against industry standards..
Like many other items we use everyday, when used improperly firearms and firearm-related products can be dangerous. By purchasing through the Company you agree to follow all manufacturer safety instructions and to only use the firearms in a safe manner in an approved area for a legal purpose. Additionally, purchasing through the company you agree and comply with the following statements:
The name “United States Association of Gun Owners,” “United States Association of Gun Owners, LLC,” “USAGO,” www.usago.org, members.usago.org, offers.usago.org, blog.usago.org, vault.usago.org, training.usago.org , and other trade names, URLs, and Website domain names owned and/or operated by USAGO, and USAGO’s graphics, logos, page headers, button icons, scripts, and service names are copyrights, service marks, trademarks and/or trade dress of USAGO (collectively, the “Proprietary Marks”). You may not use the Proprietary Marks without the prior express written permission of USAGO, which permission may be withheld in USAGO’s sole discretion. USAGO makes no proprietary claim to any third party names, trademarks, or service marks appearing on our Website. Any third party names, trademarks, and service marks are property of their respective owners.
The Content, downloads, and other data and information viewable on, contained in, or downloadable from our Website and the Proprietary Marks, and all other intellectual property, proprietary rights, or other rights related to tangible and intangible property which are used, developed, comprising, embodied in, or provided in connection with our Website and Online Services (collectively, the “Intellectual Property”), including, without limitation, all text, graphics, charts, pictures, photographs, images, line art, icons, and renditions, are copyrighted or trademarked by, or otherwise licensed to, USAGO or its Content suppliers. All software used for our Website (the “Software”) is the property of USAGO or its software vendors and is protected by U.S. and international copyright laws. Viewing, reading, printing, downloading, or otherwise using the Intellectual Property does not entitle you to any ownership or intellectual property rights in and/or to the Intellectual Property or the Software.
You shall be solely responsible for any damage resulting from your infringement of USAGO or any third party’s intellectual property rights regarding the Proprietary Marks, the Intellectual Property the Software, and/or any other harm incurred by USAGO or any third party as a direct or indirect result of your copying, distributing, redistributing, transmitting, publishing, or using the same for purposes that are contrary to the terms and conditions of these Terms of Service or applicable law.
Notwithstanding anything to the contrary herein, links from the Website are provided as a convenience to the visitors thereof. No third party website that is linked to the Website or the content thereof has been developed by USAGO and USAGO has not reviewed, and is not responsible for, the content of any such third party websites. USAGO makes no guarantees, representations, or warranties as to, and shall have no liability for, any content contained in or derived from any third party website.
By using our Website or using an Online Service, you consent to receive communications from USAGO electronically. Although USAGO may choose to communicate with you by other means, USAGO may also choose to solely communicate with you electronically by e-mail or by posting notices on our Website. You agree that all agreements, notices, disclosures, and other communications that USAGO sends to you electronically satisfy any legal requirement that such communications be in writing.
ALL CONTENT CONTAINED ON USAGO WEBSITE OR NEWSLETTER, OR ANY OTHER PRODUCTS OR MATERIALS PROVIDED BY OR THROUGH USAGO OR WHICH IS OTHERWISE DERIVED OR ACQUIRED BY ANY PERSON THEREFROM IS “AS IS”, “WHERE IS” AND “WITH ALL FAULTS”. USAGO MAKES NO WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. USAGO HEREBY SPECIFICALLY DISCLAIMES ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY AND ALL OTHER IMPLIED WARRANTIES. Notwithstanding any other agreement or other communications to the contrary, receipt or use of any content contained on the Website or Online Services, or that is derived or acquired by User therefrom at any time and through any means, whether directly or indirectly, represents such User’s acknowledgement of this Disclaimer of warranties and his or her agreement with the terms and conditions contained herein.
We reserve the right to amend these Terms of Service at our sole discretion and at any time. You should review these Terms of Service periodically to check for amendments. We will post notice of modifications and additions to these terms on this page. Changes will not apply retroactively and will become effective immediately after they are posted. However, changes addressing new functions for an Online Service or changes made for legal reasons will be effective immediately.
(Last Revised February 2023)
